WHO WE ARE AND WHAT WE DO
Formed in 2016, Elitexcel Lighting has become one of the leading new eco brands. Our constant focus on product innovation using the latest battery, LED and solar technology ensures year round reliability across our range. Elitexcel Lighting supplies a large number of businesses and organisations of all sizes including high street retailers, e-tailers, government departments, local and county councils, schools, colleges, universities, NGOs and charities.
First class customer service
Elitexcel Lighting team are all avid online shoppers so we know the joys and frustrations that online shopping can bring.
One major frustration of online shopping is waiting for goods to arrive once they have been purchased. Elitexcel Lighting despatches 97% of all orders placed before 4pm Monday to Friday on the day they are placed.
Elitexcel Lighting uses PayPal, the largest Secure Payment Service Provider to process all our credit card payments. At no time do we have access to our customer’s card details which our customers enter directly into PayPal’s ultra-secure system on checkout. Customer address and contact details entered into our site our secured by our Thawte SSL123 certificate. Elitexcel Lighting is proud to say that no customer information has been lost or intercepted since we opened in 2016.
Elitexcel Lighting is always on hand to offer expert advice to customers wanting to get the most out of their products as well as new customers looking for advice on which products to buy.
Elitexcel Lighting constantly reviews its pricing so we can offer the best deals to our customers, but it would be impossible for us to know all our competitors prices all the time. If you find the product you are interested in cheaper elsewhere in the UK and USA then get in touch and we will do our best to match that price!
Peace of mind:
Distance Selling Regulations give online customers 7 days to return unwanted items that are not faulty. Elitexcel Lighting’s no quibble 14 day money back guarantee gives our customers an extra week to decide.
Making solar that works
Solar does work in the UK and USA as thousands of our happy customers will testify! We only stock tried, tested and trusted solar products fit for UK and USA conditions. Elitexcel Lighting designs and manufactures our own range of solar products which are designed specifically for year round use in the UK and USA which include our now famous Elitexcel Everbright LED Solar Lights.